Terms & Privacy

Terms of use

http://www.marithomas.com (including the link http://www.marithomas.co.uk) collectively the “Website” and its component parts; individually “Website Content”, is a site which is operated by MT Jewellery Ltd., 7 King Street, Llandeilo, SA19 6BA (“we”, “us”, “our”, “MT Jewellery Limited”, and “MariThomas.com”).

Our ‘Terms of Use’ relate to the use of the Website by you. Should you wish to proceed with a purchase through this Website, the Website’s ‘Terms of Sale’ and ‘Payment Terms’ will also apply.

In using our Website you agree that your interaction with us is clearly defined and operates under the details of these Terms of Use. Our Privacy Policy further defines our relationship during our interaction. In the event of you making a purchase through our Website please also refer to our ‘Terms of Sale’.

If you have any questions about our terms and policies or do not wish to accept them please contact us by email to info@marithomas.com or via the telephone number +44 (0)1558 660001 before using this Website. If using the telephone a gallery representative will be available to assist you from 09:30 to 17:00 Tuesday to Saturday, outside of these hours please leave a message and we will gladly return your call.

We may change these Terms of Use at any time by updating this page. You should check this page from time to time to review these terms to ensure you are happy with any changes.

Using or accessing this Website indicates your acceptance of these Terms of Use. If you do not accept these Terms of Use, please do not continue to use this Website.

1. Information about us

We are MT Jewellery Ltd., a company registered in England and Wales at Companies House. Our registered office is 7 King Street, Llandeilo, Carmarthenshire, Wales, SA19 6BA, and our registered number is 08008992. Our VAT number is 131521656.

You can contact us by email at info@marithomas.com or +44 (0)1558 660001.
The Website to which these Terms of Use apply and for which we are responsible is http://www.marithomas.com and; by extension, http://www.marithomas.co.uk.

2. Website Intellectual Property (IP)

We have made this Website available to you for your own personal non-commercial use. We may modify, withdraw or deny access to this Website at any time, with or without notice.

We may withdraw or deny access to this Website at any time in relation to a user who breaches any of the terms contained in these Terms of Use.

All images, text, artwork, trademarks, designs; both jewellery and Website, remain our property. No reproduction or use of any parts of this website in any way other that defined in these ‘Terms of Use’ is permitted; without the prior written consent of the Website owner.

You may print off one copy, and may download extracts, of any page from this Website for non-commercial, personal use provided that:

  • you do not modify, distribute, transmit, display, reproduce, create derivative works from, sell, license or otherwise use the Website Content without our written permission
  • no graphics are used separately from accompanying text
  • the person to whom you providing these materials are made aware of these restrictions.

3. Our liability to you

Operating under these Terms of Use does not infringe on our public liability; if any, to you.

Whilst we attempt to make this website available for access from any platform we cannot guarantee access from your personal equipment. We also do not guarantee and take no liability in the event that the use of this website will not harm your computer including but not limited to data loss and computer virus and malware infection. We advise that up to date virus and malware protection software measures are installed on your computer.

Whilst we wish that the website is available continuously we do not guarantee that there may be periods when the Website is unavailable, either intentionally or not. We reserve the right to modify the website at any time.

We are only liable to you for losses which you suffer as a result of a breach of these Terms of Use by us. We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these Terms of Use, for example if you and we could not have contemplated those losses before or when you access this Website. Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

4. Contained information

We try to ensure that all information contained in this Website is up to date and accurate. We accept no responsibility for out of date information and actions taken by you based on this information. In the event of you becoming a purchaser the Terms of Sale conditions remain applicable.

Please see the section ‘Online Product Representation’ for more information regarding the product related information contained in this Website.

5. Hyperlinks

We may link to other websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these websites in any way. It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit.

The inclusion of a hyperlink directed to this Website is prohibited unless prior permission is obtained in writing from the Website owner or manager. Links to our home page may from time to time be included in email or direct marketing campaigns, the forwarding of emails to potentially interested third parties is permitted as long as the link remains unmodified and does not contravene any relevant laws or regulations.

6. Governing Law and Jurisdiction

The formation, existence, construction, performance, validity and all aspects whatsoever of these Terms of Use or of any term of these Terms of Use will be governed by the law of England and Wales.

The English and Welsh courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms of Use or use of the Website. However you should note that this does not prevent residents of Northern Ireland or Scotland from starting proceedings in their own local courts.

This current version Terms of use shall begin to be effective as of 1 November 2013.

7. Terms of Sale

It is important that you read this website’s Terms of Sale (“Terms of Sale”) carefully before ordering any products from our website (“Product(s)”). Together with our privacy policy and our Terms of Use, they govern our relationship with you in relation to this Website and your purchase of Product(s) from the Website or over the telephone.

If you have any questions about our terms and policies or do not wish to accept them please contact us my email to info@marithomas.com or via the telephone number +44 (0)1558 660001 before using this Website. If using the telephone a gallery representative will be available to assist you from 09:30 to 17:00 Tuesday to Saturday, outside of these hours please leave a message and we will gladly return your call.

The Website will ask for you to confirm you have agreed with the terms of sale, confirming and continuing to through to purchase acknowledges that you have accepted our Terms of Sale, if you do not agree with our Terms of Sale you will not be able to purchase any items.

a) MT Jewellery details

We are MT Jewellery Ltd., a company registered in England and Wales at Companies House. Our registered office is 7 King Street, Llandeilo, Carmarthenshire, Wales, SA19 6BA, and our registered number is 08008992. Our VAT number is 131521656.

You can contact us by email at info@marithomas.com or +44-(0)1558 660001.
The Website to which these Terms of Use apply and for which we are responsible is http://www.marithomas.com and; by extension, http://www.marithomas.co.uk.

b) Who can purchase from us?

To purchase from us you must be over 18 and resident in the UK. For online purchases, we can only ship to the UK. If you are not resident in the UK, or would like to ship to a country other than the UK, please call one of our Sales Advisors on +44 (0)1558 660001.

c) How your contract with us is formed

Orders are submitted via the Website in the following way:

Each desired item is added to the basket; ‘My Bag’, with its corresponding unique selection criteria (available at time of adding to basket); such as Dathlu Long Earrings with Hapusrwydd wording. The complete ‘My Bag’ can then be progressed through to the payment screen for registered users, or for new users they can create a new account. Progress is made by clicking the Next button.

Accounts require the entering of personal information. All information is treated under the conditions stated in the Privacy Policy they can be found under http://www.marithomas.com/terms-privacy/

After signing into your account you can check the details of your order in the Order Summary. This summary screen should be used as a confirmatory check that the items in the basket are correct. The Order Summary screen is also where you can select the delivery requirements to suit your order. Progress to the Payments screen can be made by clicking the Next button when ready.

Once on the Payments screen you can select the payment route that suits your requirements. You are advised to use PayPal as a secure internet based payment method. If you do not have a PayPal account you are still able to make a credit or debit card payment through PayPal.

Once you have progressed through the payment administration screens you will receive an Order Confirmation from us, and; although not controlled by us if you are a PayPal user, from PayPal. Once the Order Confirmation has been received this forms the basis of a contract between us and you. We agree to follow the Delivery agreements section.

d) Other information

These terms of sale are subject to changing and/or updating, we advise you take a copy of these terms as they pertain to your individual order.

The Contract and all communications between us will be conducted in the English language.

The formation, existence, construction, performance, validity and all aspects whatsoever of these Terms of Sale or of any term of these Terms of Sale will be governed by the law of England and Wales.

The English and Welsh courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms of Sale or use of the Website.

Any individual agreements in these Terms of Sale subsequently overruled by a judicial body shall not restrict the enforcement of the remaining agreements.

These Terms of Sale form an agreement between us and you, any third party involved in the items being purchased are not entitled to protection under the agreements within the Terms of Sale, except if/where third party rights are stipulated.

e) Payment

i. Payment terms

The prices indicated on our Website at checkout include all taxes, including VAT, which may be payable in respect of the Product(s) and delivery charges.

All payments must be made before dispatch of the Product(s) to you. Payment for all Product(s) must be by PayPal®, we ask that credit or debit cards are made through PayPal®, for this circumstance a PayPal® account is not required. If we are unable to accept your Order for any reason then we will, at our option, either not debit your credit card or refund any money paid by you in respect of that Order. We will not dispatch the Product(s) until we receive payment in full.

Once payment has been you will receive a notification of the payment and acceptance of you order by us, and additionally, but not under our control, PayPal®.
Payments by credit or debit cards can also be made from over the telephone to a sales representative in MT Gallery, we can be contacted on +44(0)1558 660001.

Prices are liable to change at any time, but changes will not affect active Orders at the time of the price change; which we have already confirmed as described above.

ii. Your right to cancel

If you are a consumer (i.e. you are not purchasing either wholly or in part for your business or you are not a business) you have the right, in addition to your other statutory rights, to cancel the Contract (other than for bespoke, personalised or other products which we have specified as non-returnable, and have progressed past a cancellation point only determinable by contacting Mari Thomas Jewellery) and receive a refund from us.

You must contact us either in writing at 7 King Street, Llandeilo, Carmarthenshire, SA19 6BA, by email at info@marithomas.com, or by telephone on +44-(0)1558 660001 if you wish to cancel the order.

If the item(s) have been delivered then then you must return your item(s) within seven working days, starting on the day after the Product(s) are delivered to you. Delivery charges (if any) will not be refundable. Should there be any issues please contact a sales representative on any of the contact options identified above.

If you choose to cancel then you must return the Product(s) to us at your cost and risk and we advise you to ensure the Product(s) are adequately insured during the return journey, or you may bring the item(s) back to the gallery at the address above. Proof of postage will not cover your items for a refund in the event of the item(s) being lost in post. We advise that the minimum postage service used in the return of products is ‘Signed for’ though this does not provide insurance cover. ‘Special Delivery’ with Royal Mail currently covers up to £,2500 with additional purchase cover.

If you have not returned the Product(s) within 14 working days of cancellation or when requested by us to do so, whichever occurs first, we can collect the Product(s) from you at your cost.

Details of your right to cancel or return will also be provided in the delivery note which accompanies the Product(s).

In addition to your right to cancel above, Products are accepted for credit or exchange if returned to the gallery at the address detailed above.

Gift recipients are entitled to a non-refundable merchandise exchange or may request that a refund is made to the purchaser of the Product(s). To exchange your gift selection or request that a refund is made to the purchaser please contact the gallery using either the contact options detailed above.

Where you paid for Products by payment card, refunds will be made by re-crediting your payment card account from which the money was originally debited.

You have a legal obligation to take reasonable care of the goods when they are in your possession. Our returns policy does not apply to defective or damaged items or items sent to you in error, which are dealt with separately in the “Defective and damaged items” section below.

Regrettably, bespoke items and items engraved or soldered cannot be refunded unless they are defective or faulty.

All refunds will be made within 30 working days either:

  • (where Products have not been delivered to you at the delivery address you have requested within 30 working days of your Order) of our confirmation by email to you that your Order has been cancelled; or
  • (where Products have been delivered to you) of our receipt of the Product(s) you have returned to us.

8. Satisfaction promise

MT Jewellery has as its priority your total satisfaction with our products and services. In the unlikely event that you are unhappy with your purchase, please notify us by writing, emailing or telephoning us on the numbers detailed above.

We are happy to exchange or modify item(s) or components of items to improve fitment issues providing the items are within the 30 working day period after purchase and have not been used other than for the purpose of checking fitment.

9. Online product representation

We have taken care to present the products on our website as accurately as possible. However, the images you see will depend on your computer screen display and colour capabilities/settings. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Individual gem stones may differ in appearance. Gem stones have been carefully selected by us based on quality and cost and will be similar in appearance those included on the website but may differ slightly due to natural properties but will be the appropriate size and/or quality for the value.

Specifically, please note that some products on our Website (“Products”) may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other Products may be represented at a larger size than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

10. Copyright and trademark protection

All images, text, artwork, trademarks, designs; both jewellery and Website, remain our property. No reproduction or use of any parts of this website in any way other that defined in these ‘Terms of Use’ is permitted; without the prior written consent of the Website owner.

You may print off one copy, and may download extracts, of any page from this Website for non-commercial, personal use provided that:

  • you do not modify, distribute, transmit, display, reproduce, create derivative works from, sell, license or otherwise use the Website Content without our written permission.
  • no graphics are used separately from accompanying text;
  • the person to whom you providing these materials are made aware of these restrictions.

All photos used on the website are; and remain after download, the copyright of MT Jewellery Ltd. and may not be used for any purpose without written permission from MT Jewellery Ltd.

11. Data Protection

We are committed to protecting your privacy and will only use the information that we collect about you lawfully and otherwise in accordance with the Data Protection Act 1994 & 1998 as appropriate. Your personal details are secure, and we do not pass this information on, nor do we sell trade or rent your personal information to others.

a) Privacy policy

For the purpose of the applicable data protection legislation, the data controller is Mari Thomas Jewellery Ltd. of 7 King Street, Llandeilo, Carmarthenshire, SA19 6BA.
We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us. This policy (“Privacy Policy”) sets out how we use and protect any personal information that you submit when registering with or signing in to use this Website. If you have any questions about this policy or do not agree with it, please contact us by email at info@marithomas.com or by telephone on +44 (0)1558 660001 before using this Website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 1 November 2013.

b) Your details and data

Your privacy as an individual and as a customer is important to us, so we don’t use the information you provide on this site to learn any more about you other than what is required to fulfill your orders or offer you services such as new alerts or reminder services.

MT Jewellery Ltd. does not combine your individual information with any kind of site analysis, but we may look at the overall browsing behaviour of our customers to improve the way the site operates. We also do not track your behaviour on any other sites or follow you once you’ve left www.marithomas.com, but we do use cookies to help us provide a personalised service.

Any personal data gathered by us in your use of this site will be recorded electronically and only used in accordance with the UK Data Protection Act 1998.

c) What information do we collect?

We may collect, store and use the following kinds of personal information:

  • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
  • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
  • information that you provide to us for the purpose of registering with us.
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
  • any other information that you choose to send to us.

In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you.
We may collect the following information:

  • account registration information including your name, telephone number, postal address and email address
  • billing information, transaction and credit card information (should you make a purchase with us);
  • if you contact us, we may keep a record of that correspondence
  • information regarding your personal or professional interests, demographics, experiences with our products
  • contact preferences in order to provide you with further correspondence about our products and services.

d) How is the information used

We use this information to provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • to improve our products and services
  • to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us
  • to communicate with you with regard to your www.marithomas.com account
  • if you have purchased a product or requested information from us, you will be placed on the MT Jewellery Ltd. mailing list and will receive periodic mailings by email or post from us (if you do not wish to receive periodic mailings by post please contact us by email at info@marithomas.com or by telephone on +44 (0)1558 660001 to let us know and you will be removed from our mailing list)
  • to contact you by email or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you

i. Email marketing

We would also like to provide you with the information above by email. However, we appreciate that email “spam” has become a problem in recent years. Our emails will contain an opt out from future emails which, when selected, will remove your details from our mailing list.

If you are already a customer or you have previously asked us for information on our products:

  • We may contact you regarding your purchase or other matters regarding transactions between us or your customer relationship with us, or send you information on our range of products by email, unless you have asked us not to do so
  • We may also use your email address to share information about our products, services and events that may be of interest to you by way of MT Jewellery Ltd. informational emails, unless you have asked us not to do so.

Otherwise, when you provide us with personal information, we will ask you whether you would like us to send you MT Jewellery Ltd informational emails.

If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email.

Alternatively, you may at any time contact us at MT Jewellery Ltd., 7 King Street, Llandeilo, Carmarthenshire, SA19 6BA, or by email at info@marithomas.com

We also use your email address as a convenient way to contact you about your order or any reminder service you have. From time to time, we may update you on relevant www.marithomas.com website or new gift news, but only with your permission. We will not pass your details on to any other relevant third parties that we think you may be interested in if you have requested us not to do this.

ii. Information sharing

We will not transfer or disclose your personal information to third parties

  • other than to suppliers or artists we engage to help us run our business or supply items, unless we have your permission or are under a duty to disclose or share your personal information in order to comply with any legal obligation,
  • or in order to enforce or apply our Terms of Use or Terms of Sale and other agreements
  • or to protect the rights, property or safety of MT Jewellery Ltd. our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.

iii. Information storage

How to get copies of or amend your personal information. You may request details of personal information which we hold about you under the applicable data protection legislation. If you would like a copy of the information held on you please email or write to us.

If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please write to us. We will correct or update any information as soon as possible.

Alternatively, you may correct any inaccuracies in the information you have provided to us by signing in to your online account.

Security of your personal information

  • We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  • We will store all the personal information you provide on our secure (password and firewall protected) servers.
  • Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  • You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

1. What are cookies

A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our website, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.

2. How we use cookies

Cookies on our website are used for the following purposes

  • To analyse the use of our website through Analytics software such as Google Analytics.

3. Information collected

The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.
The cookies this website uses are:

Cookie Name Purpose
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
AddThis _atuvc The _atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users. Read more
CookieCuttr cc_cookie_accept
cc_cookie_decline
these cookies is set once the user accepts cookies, so if they do not accept cookies that cookie will never be set. This cookie is set only after the user has given consent to us to use cookies.
PHP session cookie PHPSESSID The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On the Action website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed.

4. How do I disable cookies?

To fully disable cookies on our website, you will need to change the settings in your website browser. Full instructions for all browsers can be found at aboutcookies.org

If you have any further questions about your privacy or how we use cookies on our site, please do not hesitate to contact our customer services department by email at info@marithomas.com or by telephone on +44(0)1558 660001.

This policy was last updated 1 November 2013.